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Computer Consultants Web
Hosting Account Holder Acceptable
Use Policy ("AUP")
Introductory Note: Please make a habit of reviewing this document from time to
time to stay abreast of acceptable use of the Service.
By using Services provided by a subsidiary of Icon Computer Consultants,
Ltd. ("ICONCC"), you agree to comply with this Policy. You are expected to use
the Internet with respect, courtesy, and responsibility, giving due regard to
the rights of other Internet users. We expect you to have a basic knowledge of
how the Internet functions, the types of uses that are generally acceptable, and
the types of uses that must be avoided. Common sense is the best guide as to what
is considered acceptable use.
Failure to observe the guidelines set forth in this AUP can
result in anything from a warning to a suspension of privileges or termination
of your Service. Decisions of ICONCC's staff are final. ICONCC may refer potential
violations of laws to the proper authorities, may cooperate in the investigation
of any suspected criminal or civil wrong, and will cooperate with authorities
when required to do so by law, subpoena, or when the public safety is at stake.
ICONCC assumes no obligation to inform a member that the member's information
has been provided and, in some cases, may be prohibited by law from giving such
notice.
GENERAL
USE POLICY
In this Policy, "Service(s)" refers to any dial-up, DSL Internet
access, web hosting, Data Center Hosting, or similar services that you may have
purchased from ICONCC. Your use of these Services is subject to the terms and
conditions of the Service Agreement/Member Services Agreement ("Service Agreement")
you accepted in conjunction with the Services you purchased from ICONCC. This
Policy is intended to provide you with a set of guidelines you must follow in
your use of your account. You are responsible for avoiding the prohibited activities
and following the Policy set forth herein. Violations of this Policy, and therefore
the Service Agreement, may result in action including, but not limited to fines,
or suspension or termination of your account.
ICONCC will
not, as an ordinary practice, proactively monitor the activities of those who
use its Services to ensure that its users comply with this Policy and/or the
law. If ICONCC is alerted to violations or potential violations of this Policy,
ICONCC will take whatever measures it deems necessary to stop or prevent those
violations, including the actions described in this Policy.
The following
is a list of guidelines for using your Internet account. This Policy is a guideline
and is not an inclusive listing of prohibited conduct.
ABUSE OF EMAIL/SPAMMING
The Service you are receiving from ICONCC may include the ability
to send and receive electronic mail. Use of your electronic mail account to
send unsolicited commercial messages is prohibited. Mass electronic messages
or "mail-bombing" (sending mass unsolicited mail or deliberately sending very
large attachments to one recipient) are prohibited. Forging electronic mail
headers (addresses) is also prohibited regardless of commercial content. Use
of electronic mail to harass or intimidate other users is prohibited.
Spamming,
sending large numbers of unsolicited commercial email messages or unsolicited
bulk email to advertise, offer, sell, or buy any goods or services, for any
business or individual, is strictly prohibited. In response to a complaint,
ICONCC has the discretion to determine, from all of the evidence it receives,
whether the intended recipients were from an "opt-in" email list.
You are
also prohibited from sending the same or substantially similar unsolicited email
message, whether commercial or not, to fifty (50) or more recipients. If this
provision is violated, you may be required, as determined by ICONCC in ICONCC's
sole discretion, to pay ICONCC $50 per day for unintended violations and $500
per day for deliberate violations.
In the interest
of maintaining network performance, you should not send unreasonably large electronic
mail attachments. You are prohibited from running programs designed to defeat
network inactivity time-outs and maintaining an open SMTP relay is prohibited.
EXPORT CONTROL VIOLATIONS
Exporting encryption software over the Internet or otherwise,
to points outside the United States, is prohibited.
FACILITATING A VIOLATION OF THIS AUP
You are strictly prohibited from advertising, transmitting,
or otherwise making available any software, program, product, or service that
is designed to violate or facilitate a violation of this AUP. This includes
the facilitation of the means to spam, initiation of pinging, flooding, mailbombing,
denial of service attacks, and piracy of software.
ILLEGAL ACTIVITY/TOTIOUS CONDUCT
Any activity on ICONCC's network that is a violation of any
State or Federal law is a violation of this policy. Prohibited activities include,
but are not limited to: transmitting obscene materials; intentionally spreading
computer viruses; gaining unauthorized access to private networks; engaging
in the transmission of pirated software; conducting or participating in illegal
gambling, soliciting for illegal pyramid schemes through electronic mail or
USENET postings.
You are
strictly prohibited from using the Service in a manner that:
- violates
rules, regulations and policies applicable to any network, server, computer
database, web site or ISP that you access through the Service;
- violates
any law, regulation, treaty or tariff; · is defamatory, fraudulent, indecent,
offensive or deceptive;
- threatens,
harasses, abuses, or intimidates others;
- damages
the name or reputation of ICONCC, its affiliates or subsidiaries; or
- to create
or attempt to utilize a domain name that is defamatory, fraudulent, indecent,
offensive, deceptive, threatening, abusive, harassing, or which damages the
name or reputation of ICONCC.
INFRINGEMENT
OF INTELLECTUAL PROPERTY RIGHTS
You are prohibited from publishing, submitting, copying, uploading,
posting, transmitting, reproducing, theft of, infringement on, or distributing
information, software, or other material that is protected by copyright, trademark,
patent, trade secret, any other type of intellectual property rights, trademark
laws (by rights of privacy or publicity) or other proprietary right of any party
unless you own or control the rights thereto or have received all necessary
consents to do the same. This prohibition includes the use of any material or
information including images or photographs that are made available through
an ICONCC site or Service.
INTERFERENCE WITH OTHER CUSTOMERS USE
You are prohibited from using the Service in a manner that interferes
with other customers' use and enjoyment of the Services provided by ICONCC.
INTERNET RELAY CHAT RULES
Although ICONCC does not offer software or technical support
for Internet Relay Chat (IRC), you may use your account to connect to IRC servers
and networks maintained by third parties. Please remember that you are a guest
when you make use of these facilities. It is particularly important that you
do not engage in activities that might interfere with other customers' access
to IRC.
- You
shall not use IRC scripts or programs that interfere with or deny service
to other users on any other server, host, network, or channel.
- You
shall not engage in activities that harass other users. This includes, but
is not limited to, "flooding" (rapidly entering text with the intent to disrupt
service), "flashing" (disrupting terminal emulation), "takeovers" (improper
seizing and abuse of operator privileges), attempting to send private messages
to those who do not wish to receive them, attempting to return to a channel
after being banned from it, and other disruptive behaviors.
- You
shall not attempt to impersonate other users. The use of nicknames does not
necessarily constitute impersonation.
- You
shall not run "clones" (multiple, simultaneous IRC connections) and/or "robots".
NEWSGROUPS/USENET
POSTINGS AND CHAT ROOMS ABUSE
The Service you have purchased may give you access to thousands
of USENET news groups. These USENET groups allow you to read and post articles
on a variety of topics. USENET groups may be moderated or un-moderated. Groups
may also have a charter that describes what posts are appropriate.
Posting
commercial messages to a USENET group is a violation of this policy unless that
specific USENET group has invited commercial postings in its charter. If you
are unable to find a group's charter, or the charter does not address commercial
posts, you must assume that commercial posting to that group is not welcome.
Posting
off-topic articles or articles that are not related to that group's subject
matter as defined in the newsgroup's charter are also not welcomed. Cross-posting
identical postings to over five USENET groups, posting for the purpose of threatening,
harassing or intimidating USENET group users and forging USENET post header
information are also prohibited activities.
ICONCC does
not censor or the control content posted to a USENET group. As a user of our
Service, you are solely responsible for the content that you publish. Upon notification
that certain postings violate this policy, the law, or infringe on a Trademark
or Copyrights of another, ICONCC may, at its discretion, remove offending posts
from its news server.
ICONCC reserves
the right not to accept postings from newsgroups where we have actual knowledge
that the content of the newsgroup violates this AUP.
You are
also prohibited from abusing chat rooms. Such abuse includes, but is not limited
to, scrolling (repeatedly entering either meaningless characters, three or more
repeated blank lines, the same text three or more times, or consistently repeating
text in a Chat room).
Posting
the same or substantially similar unsolicited note, whether commercial or not,
to a newsgroup, bulletin board, or message board ten (10) or more times a day
is prohibited. If this provision is violated, you shall pay ICONCC $50 per day
for unintended violations and $500 per day for deliberate violations.
NETWORK SECURITY
It is your responsibility to ensure the security of your network.
You are responsible for ensuring that your customers and users use the Services
in an appropriate manner. You are required to take all necessary steps to manage
the use of the Services obtained from ICONCC in such a way that network abuse
is minimized.
Violations
of system or network security are prohibited, and may result in criminal and
civil liability. ICONCC will investigate incidents involving such violations
and will cooperate with law enforcement if a criminal violation is suspected.
Examples
of system or network security violations include, but are not limited to the
following:
- Failing
to secure your system against abuse. You are responsible for configuring and
securing your services to prevent the disruption of service to other customers.
You will be held liable if unknown third parties utilize your Services at
any time for the purpose of illegally distributing licensed software. It is
your responsibility to monitor these services. Examples of unsecured services
would be use of SMTP relay, incorrect configuration of Proxy or SOCKS services,
PC Anywhere, SNMP Broadcaster, FTP server. You are responsible for taking
corrective actions on vulnerable or exploited systems to prevent continued
abuse. It is your responsibility to insure that your network and/or computer
are configured in a secure manner. You may not, through action or inaction,
allow others to use your network for illegal or inappropriate uses, and/or
any other disruptive, provoking, abusive behavior that is in violation of
these guidelines or the ICONCC Service agreement for the Service(s) you have
purchased;
- Using
any software or device that allows your account to stay logged on while you
are not actively using the ICONCC Service or using your account for the purpose
of operating a server of any type;
- Uploading
or distributing files that contain viruses, Trojan horses, worms, time bombs,
cancel bots, corrupted files, or any other similar software or programs that
may damage the operation of another's computer or property of another;
- Hacking
- breaking the security on any computer network or accessing an account that
does not belong to you. This includes, but is not limited to, unauthorized
access to, or use of, data, systems or networks, including any attempt to
probe, scan, or test the vulnerability of a system or network or to breach
security or authentication measures without express authorization of the owner
of the system or network;
- Unauthorized
monitoring of data or traffic on any network or system without express authorization
of the owner of the system or network. This would include use of sniffers
or SNMP tools.
OTHER
ACTIVITIES
You are prohibited from engaging in any other activity, illegal
or not, that ICONCC determines in its sole discretion, to be harmful to its
subscribers, operations, reputation, goodwill, or customer relations.
PROHIBITED COUNTRIES
You shall represent and warrant that you are not a resident
of any country or affiliated with any of organization prohibited to do business
within the United States as defined and set forth at: http://www.treas.gov/ofac
and http://www.bis.doc.gov/.
SECURE PASSWORD
Your password provides access to your individual account. It
is your responsibility to keep your password secure. You are responsible for
any and all access to or use of the Services through your account. Attempting
to obtain another user's account password is strictly prohibited.
WEB HOSTING AND DATA CENTER HOSTING SURVEILLANCE
ICONCC performs routine surveillance of its network in connection
with its web hosting, Data Center Hosting, and related Services. Although ICONCC
will not proactively monitor its your activities for violations of this Policy,
there may be instances in which ICONCC, through its routine surveillance may
find violations of this Policy. In those instances, ICONCC may act upon information
obtained during routine surveillance.
CONTACT INFORMATION
You must make information publicly available about how to contact
you, and you must respond in a timely manner to complaints concerning misuse
of the Services obtained from ICONCC. Failure to responsibly manage the use
of the Services obtained from ICONCC may be cause for termination of Services
to you.
ABUSE
Any party seeking to report a violation of this Policy may contact
us via email at support@iconcc.com.
Any party seeking to send us a Notification of Claimed Infringement pursuant
to the Digital Millennium Copyright Act of 1998 ("DMCA") must send such notification
to us at support@iconcc.com.
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