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Computer Consultants Web Hosting Account Holder Terms of Service Agreement ("TOS")
This is an agreement between you ("Account Holder") and Icon Computer Consultants,
Ltd., for itself and on behalf of its affiliates ("ICONCC") regarding your use
of ICONCC's computer, interactive information, communication and server management
services related to hosting one or more websites ("Services").
OVERVIEW
1.1 General. This
Agreement governs the terms and conditions under which ICONCC makes the Services
offered by ICONCC available. Under this Agreement, you must comply with ICONCC
's "Acceptable Use Policy," as updated from time to time by ICONCC, which can
be viewed at http://www.iconcc.com/aup.php3.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY SUBMITTING SUBSCRIBER
INFORMATION, REGISTERING, AND ACTIVATING THE WEB HOSTING ACCOUNT, YOU ARE AGREEING
TO BE BOUND BY AND ARE BECOMING A PARTY TO, THIS AGREEMENT. IF YOU DO NOT ACCEPT
AND AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT SUBMIT THE
SUBSCRIBER INFORMATION OR ACTIVATE THE WEB HOSTING ACCOUNT.
TERM
2.1 Term Commencement.
This agreement ("Agreement") becomes effective when Account Holder inputs subscriber
information, registers and activates their account.
2.2 Initial Term.
ICONCC will host an account for Account Holder, for the Account Holder's registered
domain name, for the period of time corresponding with the payment plan chosen
by the Account Holder in the registration process (the "Initial Term").
2.3 Renewal term(s).
If Account Holder wishes to terminate the Services at the end of the Initial
Term or any subsequent Renewal Terms, notice of intent to terminate must be
given in written form emailed from email contact account to support@iconcc.com
at least 30 days prior to the termination date. Neither U.S. mail nor phone
notification shall be acceptable. If Account Holder fails to notify ICONCC of
its intent not to renew, this Agreement will be automatically renewed for a
period equal to the Initial Term ("Renewal Term") at ICONCC's then-current rates
and charges. Payments are expected at least 5 days prior to the end of term.
FEES AND PAYMENT TERMS
3.1 Fees and Expenses.
Unless modified in accordance with Section 3.3. Account Holder will pay all
fees due according to the prices and terms selected during the registration
process, including overage fees, which are those fees that may be charged if
an Account Holder utilizes resources in excess of the Account Holder's plan
limit ("Overage Fees").
3.2. Payment Terms.
ICONCC reserves the right to require a security deposit prior to provisioning
Service. All installation or set-up fees and non-recurring charges, along with
the first term's (prepaid, one month or one year) service fees and any Overage
Fees, shall be invoiced, in advance, for the same term as the Initial Term chosen
by Account Holder, according to ICONCC's billing cycle. Accounts that are past
due, will receive ten (10) days notice to pay. If the account is still unpaid
after that ten (10) day cure period, service(s) may be suspended or terminated.
. Reactivation of the service after termination or cancellation for any reason
may require the payment of additional installation charges and is subject to
the availability of facilities. All inquiries regarding payment or your account
should be directed to support@iconcc.com.
3.3 Price Changes.
During the initial term of this Agreement, Account Holder will not be charged
an amount greater than the price set for the Services hereunder. ICONCC, however,
reserves the right, without prior notice, after such Initial Term, to change
the prices charged to the Account Holder for the services provided by ICONCC.
Upon renewal, as provided in paragraph 2.3 above, the prices charged may be
changed to the then prevailing price for the Services.
3.4 Taxes. Account
Holder shall pay or otherwise be responsible for all federal, state, or local
sales, use, excise, gross receipts, municipal fees, transfer, transaction, property,
or similar taxes, fees, or surcharges (hereinafter "Tax") imposed on, or with
respect to, the Services under this Agreement.
ACCOUNT HOLDER OBLIGATIONS
4.1. Warranties of Account
Holder. Account Holder represents and warrants that; (i) Account Holder
is not a minor and is legally capable of entering into this Agreement, (ii)
the performance of its obligations and use of the Services (by Account Holder,
its customers and users) will not violate any applicable laws, regulations or
cause a breach of any agreements with any third parties or unreasonably interfere
with other ICONCC customers' use of ICONCC services; (iii) Account Holder is
not a resident of any country or affiliated with any of organization prohibited
to do business within the United States as defined and set forth at: http://www.treas.gov/ofac
and http://www.bis.doc.gov/
and (iv) that it will strictly comply with the ICONCC Acceptable Use Policy,
as set forth below in Section 4.2. of this Agreement, and these Terms and Conditions.
4.2 Compliance with Law
and ICONCC Acceptable Use Policy and Terms and Conditions. Account Holder
agrees that it has received, read and understands the ICONCC Acceptable Use
Policy. The ICONCC Acceptable Use Policy contains restrictions on Account Holder's
and Account Holder's users' online conduct (including prohibitions against unsolicited
commercial email) and may contain financial penalties for violations of such
restrictions. In the event that Account Holder fails to comply, Account Holder
agrees to pay the financial penalties in accordance with the ICONCC Acceptable
Use Policy. The current version of the ICONCC Acceptable Use Policy is set forth
in Attachment A to this Agreement for Account Holder's reference. ICONCC may
change the ICONCC Acceptable Use Policy upon notice to Account Holder, which
notice may be provided by posting such new ICONCC Acceptable Use Policy at the
ICONCC Web site http://www.iconcc.com/aup.php3.
4.3 Prohibited Uses.
In addition to those matters set forth in the ICONCC Acceptable Use Policy,
Account Holder shall not post, transmit, re-transmit or store material on or
through any of Services which, in the sole judgment of ICONCC (i) is in violation
of any local, state, federal or non-United States law or regulation, (ii) is
threatening, obscene, indecent, defamatory or that otherwise could adversely
affect any individual, group or entity (collectively, "Persons") or (iii) violates
the rights of any person, including rights protected by copyright, trade secret,
patent or other intellectual property or similar laws or regulations including,
but not limited to, the installation or distribution of "pirated" or other software
products that are not appropriately licensed for use by Account Holder. Account
Holder agrees to indemnify and hold harmless ICONCC from any claims resulting
from the use of the services which damages Account Holder or any other party.
4.4. Government Regulations.
The Account Holder will not export, re-export, transfer, or make available,
whether directly or indirectly, any regulated item or information to anyone
outside the U.S. in connection with this Agreement without first complying with
all export control laws and regulations which may be imposed by the U.S. Government
and any country or organization of nations within whose jurisdiction the Account
Holder operates or does business. Account Holder shall be responsible for determining
what laws or regulations are applicable to its use of the Services and Products.
Account Holder shall, upon the request of ICONCC, provide ICONCC assurance of
Account Holder's compliance with those laws. Account Holder acknowledges that
ICONCC exercises no control whatsoever over the content of the information passing
through Account Holder's site(s) and that it is the sole responsibility of Account
Holder to ensure that the information it and its users transmit and receive
complies with all applicable laws and regulations and the ICONCC Acceptable
Use Policy.
4.5. IP Address.
If ICONCC assigns the Account Holder an Internet Protocol address in connection
with the Account Holder's use of the ICONCC services, the right to use that
Internet Protocol address will remain with and belong only to ICONCC, and the
Account Holder shall have no right to use such Internet Protocol address except
as allowed by ICONCC in its sole and absolute discretion.
4.6 Passwords; Account
Ownership. The Account Holder shall be responsible for maintaining security
of its password. ICONCC will not change passwords to any account without proof
of identification, which is satisfactory to ICONCC, which may include written
authorization with signature. In the event of any dissolution of a corporation
or partnership, divorce or other legal action that includes Account Holder,
Account Holder understands that ICONCC will remain neutral and may put the account
on hold until final adjudication of the disposition of the domain name by a
court with appropriate jurisdiction. Under no circumstances will ICONCC be liable
for any losses incurred by Account Holder during this time of determination
of ownership, or otherwise. The Account Holder agrees to indemnify and hold
harmless ICONCC from any and all Claims arising from such ownership disputes.
In the event of a breach of security through the Account Holder's account, the
Account Holder will be liable for any unauthorized use of the ICONCC services,
including any damages resulting therefrom, until the Account Holder notifies
ICONCC 's customer service department of the breach of security.
4.7 Marketing. Account
Holder shall not use ICONCC's name or any language, pictures or symbols which
could, in ICONCC's judgment, imply ICONCC's identity in any (i) written or oral
advertising or presentation, or (ii) brochure, newsletter, book, or other written
material of whatever nature, without prior written consent.
4.8 Taxes. Account
Holder is responsible for the charging and collecting from its end user customers
any and all applicable taxes. If the Account Holder fails to impose and/or collect
any tax from end users or its other retail customers as required herein, then,
as between ICONCC and the Account Holder, the Account Holder shall remain liable
for such uncollected tax and any interest and penalty assessed thereon with
respect to the uncollected tax by the applicable taxing authority. With respect
to any tax that the Account Holder has agreed to pay or impose on and/or collect
from end users or its other retail customers, the Account Holder agrees to indemnify
and hold harmless ICONCC for any costs incurred as a result of actions taken
by the applicable taxing authority to collect the tax from ICONCC due to the
failure of the Account Holder to pay or collect and remit such tax to such authority.
4.9 Audit Rights.
ICONCC reserves the right to audit Account Holder's site, and the materials
comprising the site, at any time. If the audit reveals any act or omission,
which in ICONCC's sole opinion, constitutes a violation of any local, state,
federal or foreign law or regulation, ICONCC may immediately shut down the site,
and notify Account Holder of the action. Account Holder agrees that it waives
any cause of action or claim it may have against ICONCC for such action.
4.10 Investigation.
Account Holder understands that ICONCC may conduct an investigation into the
Account Holder, Account Holder's business, and/or its owners, officers, directors,
managers and other principals. Based upon that investigation, ICONCC reserves
the right to refuse to do business with Account Holder, or to stop doing business
with Account Holder. Account Holder agrees to hold ICONCC harmless for any damages
arising out of any form or cause of action, that could arise from ICONCC's actions.
These audits or investigations will be conducted solely for the ICONCC's benefit,
and not for the benefit of Account Holder or any third party.
4.11. No Third Party
Beneficiaries. ICONCC and the Account Holder agree that, except as otherwise
expressly provided in this Agreement, there shall be no third party beneficiaries
to this Agreement, including but not limited to the insurance providers for
either party or the customers of the Account Holder. The Account Holder agrees
that it shall specifically inform its customers that they are not third party
beneficiaries of this Agreement.
4.12 Breach of Warranties.
In the event of any breach of any of the foregoing warranties, in addition to
any other remedies available at law or in equity, ICONCC will have the right,
in its sole reasonable discretion, to suspend immediately any related Services
if deemed reasonably necessary by ICONCC to prevent any harm to ICONCC and its
business. ICONCC will provide notice and opportunity to cure if practicable
depending on the nature of the breach. Once cured, ICONCC will restore the Service(s)
as soon as practical.
4.13 Termination for
Violation. Violations of these or any other provisions of this Agreement
may result in termination of the services provided by ICONCC in its discretion,
with or without the grant of a notice or cure period, such notice or cure period
to be granted at the sole discretion of ICONCC based upon the severity of the
violation. ICONCC reserves the right to refuse service if any of the content
within, or any links from, the Account Holder's website is deemed prohibited,
unlawful, unlicensed, illegal, misleading, or obscene, or is otherwise in breach
of ICONCC's then current "Acceptable Use Policy" in ICONCC's sole discretion.
If ICONCC terminates the services being provided to the Account Holder due
to a violation of the Acceptable Use Policy, such termination shall be without
refund, and Account Holder may be liable for early termination fees. Notwithstanding
anything in this Agreement, the content of the Account Holder's website is the
sole responsibility of the Account Holder. The Account Holder agrees to indemnify
and hold harmless ICONCC from any and all claims, losses, damages, liabilities,
judgments, or settlements, including reasonable attorney's fees, costs, and
other expenses incurred by ICONCC, (collectively, "Claims") related to or in
connection with the content of the Account Holder's website. The terms of this
Section will survive any termination of this Agreement. If the Account Holder
sells or resells advertising or webspace to a third party, then the Account
Holder shall be responsible for the contents of such advertising and the actions
of such third party. ICONCC has the absolute right to reject any advertising
or other third party content that is illegal, offensive, or otherwise in breach
of the then current ICONCC "Acceptable Use Policy". The e-mail distribution
by the Account Holder of "SPAM", "JUNK MAIL", or "UNSOLICITED COMMERCIAL E-MAIL",
is expressly prohibited. If the Account Holder refuses to remove any advertising
or other third party content deemed objectionable by ICONCC, ICONCC may terminate
the services being provided to the Account Holder, without refund.
ICONCC REPRESENTATIONS
AND WARRANTIES
5.1 Authority and Performance
of ICONCC. ICONCC represents and warrants that (i) it has the legal right
to enter into this Agreement and perform its obligations hereunder, and (ii)
the performance of its obligations and delivery of the Services to Account Holder
will not violate any applicable U.S. laws or regulations, or cause a breach
of any agreements with any third parties. ICONCC warrants that it is either
the owner or licensee of any software involved herein and all documentation
related to any such software, and has the right and power to deliver and license
or sublicense the software and all documentation related to the software.
5.2 No Other Warranty.
EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS SECTION 5, THE SERVICES
ARE PROVIDED ON AN "AS IS" BASIS, AND ACCOUNT HOLDER'S USE OF THE SERVICES IS
AT ITS OWN RISK. ICONCC DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL OTHER
EXPRESS AND/OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND TITLE,
AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
ICONCC DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE,
OR COMPLETELY SECURE. ICONCC DOES NOT WARRANT THAT THE SOFTWARE, INCLUDING SECURITY
SOFTWARE, OPERATES WITHOUT ERROR OR WILL PREVENT THIRD PARTY HACKING OR ACCESS
TO ACCOUNT HOLDER'S NETWORKS. IN THE EVENT OF A BREACH OF THE WARRANTIES SET
FORTH IN THIS SECTION 5, ACCOUNT HOLDER'S SOLE REMEDY IS TERMINATION PURSUANT
TO SECTION 9 OF THE AGREEMENT.
LIMITATION OF LIABILITY
6.1 Service Interruption.
ICONCC will use its best efforts to maintain a full time Internet presence for
the Account Holder. The Account Holder hereby acknowledges that the network
may, at various time intervals, be down due, but not limited to, utility interruption,
equipment failure, natural disaster, acts of God, or human error. In no event
shall ICONCC be liable to the Account Holder for any damages resulting from
or related to any failure or delay of ICONCC in providing access to the Internet
under this Agreement. ICONCC's liability is limited to the value of the Account
Holder's contract.
6.2 Disclaimer of Actions
Caused by and/or Under the Control of Third Parties.
ICONCC DOES NOT AND CANNOT CONTROL THE FLOW OF DATA TO OR FROM ICONCC' NETWORK
AND OTHER PORTIONS OF THE INTERNET. SUCH FLOW DEPENDS IN LARGE PART ON THE PERFORMANCE
OF INTERNET SERVICES PROVIDED OR CONTROLLED BY THIRD PARTIES. AT TIMES, ACTIONS
OR INACTIONS OF SUCH THIRD PARTIES CAN IMPAIR OR DISRUPT ACCOUNT HOLDER'S CONNECTIONS
TO THE INTERNET (OR PORTIONS THEREOF). ALTHOUGH ICONCC WILL USE COMMERCIALLY
REASONABLE EFFORTS TO TAKE ALL ACTIONS IT DEEMS APPROPRIATE TO REMEDY AND AVOID
SUCH EVENTS, ICONCC CANNOT GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR. ACCORDINGLY,
ICONCC DISCLAIMS ANY AND ALL LIABILITY RESULTING FROM OR RELATED TO SUCH EVENTS.
6.3 Disclaimer of Actions
Caused by and/or Under the Control of Account Holder.
ICONCC SHALL NOT BE RESPONSIBLE FOR ANY FAILURES, REPAIRS OR MODIFICATIONS
NECESSITATED BY THE ACCOUNT HOLDER'S ALTERATION OF THE OPERATING SYSTEM, INCLUDING
ANY AND ALL OPERATIONAL ISSUES WHICH MAY ARISE AS A RESULT OF THE ADDITION OF
SOFTWARE BY ACCOUNT HOLDER. ICONCC SHALL NOT BE LIABLE FOR ANY DELAY IN PROVIDING
OR ANY FAILURE TO PROVIDE SERVICES IF SUCH DELAY IS CAUSED BY FORCES BEYOND
THE REASONABLE CONTROL OF ICONCC.
6.4 CONSEQUENTIAL DAMAGES
WAIVER.
IN NO EVENT SHALL ICONCC BE LIABLE TO THE ACCOUNT HOLDER FOR ANY INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS ARISING OUT OF OR RELATED TO
THIS AGREEMENT OR THE PERFORMANCE OR BREACH THEREOF. THE AGGREGATE, TOTAL LIABILITY
OF ICONCC UNDER THIS AGREEMENT, IF ANY, SHALL IN NO EVENT OR CIRCUMSTANCE EXCEED
THE TOTAL AMOUNT ACTUALLY PAID BY THE ACCOUNT HOLDER HEREUNDER. THE TERMS OF
THIS SECTION WILL SURVIVE ANY TERMINATION OF THIS AGREEMENT.
6.5. Basis of the Bargain;
Failure of Essential Purpose. The parties acknowledge that ICONCC has set
its prices and entered into this Agreement in reliance upon the limitations
of liability and the disclaimers of warranties and damages set forth herein,
and that the same form an essential basis of the bargain between the parties.
The parties agree that the limitations and exclusions of liability and disclaimers
specified in this Agreement will survive and apply even if found to have failed
of their essential purpose.
INDEMNIFICATION
7.1 Indemnification.
The Account Holder agrees to indemnify and hold ICONCC harmless from any and
all claims or causes of action of any kind or nature, arising out of or related
to Account Holder's use of products and services purchased from or provided
by ICONCC, as well as all claims or causes of action of any kind or nature brought
by any third party, or any of Account Holder's own customers. The Account Holder
and ICONCC will promptly notify the other upon receipt of any Claim or legal
action arising out of activities conducted pursuant to this Agreement. The rights
and responsibilities established in this paragraph will survive any termination
of this Agreement.
INTELLECTUAL PROPERTY
8.1 Ownership. Except
for the rights expressly granted herein, this Agreement does not transfer from
ICONCC to Account Holder any ICONCC developed technology, and all rights, title,
and interest in and to such technology will remain solely with ICONCC. Except
for the rights expressly granted herein, this Agreement does not transfer from
Account Holder to ICONCC any Account Holder developed technology, and all rights,
title, and interest in and to such technology will remain solely with Account
Holder. ICONCC and Account Holder each agrees that it will not, directly or
indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to
derive source code or other trade secrets from the other party.
8.2 General Skills and
Knowledge. Notwithstanding anything to the contrary in this Agreement, ICONCC
will not be prohibited or enjoined at any time by Account Holder from utilizing
any skills or knowledge of a general nature acquired during the course of providing
the Services, including, without limitation, information publicly known or available
or that could reasonably be acquired in similar work performed for another customer
of ICONCC.
TERMINATION
9.1. Termination For
Cause. Either party may terminate this Agreement if: (i) the other party
breaches any material term or condition of this Agreement and fails to cure
such breach within thirty (30) days after receipt of written notice of the same,
except in the case of failure to pay fees, which must be cured within five (5)
days after receipt of written notice from ICONCC; (ii) the other party becomes
the subject of a voluntary petition in bankruptcy or any voluntary proceeding
relating to insolvency, receivership, liquidation, or composition for the benefit
of creditors; or (iii) the other party becomes the subject of an involuntary
petition in bankruptcy or any involuntary proceeding relating to insolvency,
receivership, liquidation, or composition for the benefit of creditors, if such
petition or proceeding is not dismissed within sixty (60) days of filing.
9.2 Liability for Termination.
Neither party will be liable to the other for any termination or expiration
of any Service or this Agreement in accordance with its terms. In the case of
Account Holder's termination or cancellation without cause after the first thirty
(30) days of the Initial Term, Account Holder shall be immediately liable to
ICONCC for all rates and charges through the Term.
9.3. Effect of Termination.
Upon the effective date of termination of this Agreement:
(a) ICONCC will immediately
cease providing the Service(s); and
(b) any and all payment
obligations of Account Holder under this Agreement for Service(s) provided
through the date of termination will immediately become due.
MISCELLANEOUS PROVISIONS
10.1 Force Majeure.
Except for the obligation to make payments, neither party will be liable for
any failure or delay in its performance under this Agreement due to any cause
beyond its reasonable control, including, but not limited to, acts of war, acts
of God, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute,
governmental act or failure of the Internet (not resulting from the actions
or inaction's of ICONCC), provided that the delayed party: (a) gives the other
party prompt notice of such cause, and (b) uses its reasonable commercial efforts
to promptly correct such failure or delay in performance. If ICONCC is unable
to provide Service(s) for a period of thirty (30) consecutive days as a result
of a continuing force majeure event, the Account Holder may cancel the Service(s),
but there shall be no liability on the part of ICONCC.
10.2. Assignment.
The Account Holder may not assign its rights or delegate its duties under this
Agreement either in whole or in part without the prior written consent of ICONCC,
and any attempted assignment or delegation without such consent will be void.
ICONCC may assign this Agreement in whole or part. ICONCC also may delegate
the performance of certain Services to third parties, including ICONCC's Affiliates.
This Agreement will bind and inure to the benefit of each party's successors
and permitted assigns.
10.3 Notice. Any
notice or communication required or permitted to be given hereunder may be by
confirmed email. Give the email support@iconcc.com.
Such notice will be deemed to have been given as of the date it is emailed.
10.4. Relationship of
Parties. This Agreement will not establish any relationship of partnership,
joint venture, employment, franchise or agency between ICONCC and the Account
Holder. Neither ICONCC nor the Account Holder will have the power to bind the
other or incur obligations on the other's behalf without the other's prior written
consent, except as otherwise expressly provided herein.
10.5. Governing Law.
This Agreement is made under and will be governed by and construed in accordance
with the laws of the State of Texas (except that body of law controlling conflicts
of law) and specifically excluding from application to this Agreement that law
known as the United Nations Convention on the International Sale of Goods.
10.6. Severability; Waiver.
In the event any provision of this Agreement is held by a tribunal of competent
jurisdiction to be contrary to the law, the remaining provisions of this Agreement
will remain in full force and effect. The waiver of any breach or default of
this Agreement will not constitute a waiver of any subsequent breach or default,
and will not act to amend or negate the rights of the waiving party.
10.7 Entire Agreement;
Counterparts; Originals. This Agreement, including all documents incorporated
herein by reference, constitutes the complete and exclusive agreement between
the parties with respect to the subject matter hereof, and supersedes and replaces
any and all prior or contemporaneous discussions, negotiations, understandings
and agreements, written and oral, regarding such subject matter.
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